General information

We aim to dispatch all orders within one working day, however sometimes this is not possible. If you have any questions about shipping, contact us via email at info@zur.ai

We currently can only ship perfumes to the UK, USA, Europe and Canada.

European customers are liable to pay customs duties as these orders count as imports from the UK.

UK

Perfumes & sample sets: Free shipping (delivery estimated within 2 working days after dispatch via Royal Mail or DPD).

T-shirts and accessories: Free (delivery estimated 1-4 weeks).

USA

Perfumes: $25 (delivery estimated within 5 working days after dispatch via USPS from our Florida warehouse)

Sample sets: $20 (delivery estimated within 5 working days after dispatch via USPS from our Florida warehouse)

T-shirts and accessories: Free (delivery estimate 1-4 weeks)

Canada

Perfumes: $45

Sample sets: $20

T-shirts and accessories: Free (delivery estimate 1-4 weeks)

Europe

Perfumes & sample sets:

Delivery estimated within 7 working days after dispatch via DPD ground shipping

🇦🇹 Austria, 🇫🇷 France, 🇩🇪 Germany, 🇮🇹 Italy, 🇳🇱 Netherlands, 🇮🇪 Republic of Ireland, 🇪🇸 Spain:

Free shipping for orders over €150, €20 shipping for orders under €150 (or €30 for a single sample set). Taxes are paid at checkout (no customs fees to pay).

🇧🇪 Belgium, 🇨🇿 Czechia, 🇩🇰 Denmark, 🇫🇮 Finland, 🇬🇷 Greece, 🇭🇺 Hungary, 🇱🇻 Latvia, 🇱🇹 Lithuania, 🇱🇺 Luxembourg, 🇵🇱 Poland, 🇵🇹 Portugal, 🇷🇴 Romania, 🇸🇰 Slovakia, 🇸🇮 Slovenia, 🇸🇪 Sweden:

We can currently only ship orders over €150 to these destinations. We offer free shipping on all orders over €150 to these destinations. Taxes are NOT paid at checkout (customer is liable for any customs duties and import VAT).

🇨🇭 Switzerland

£50 Shipping. Taxes are NOT paid at checkout (customer is liable for any customs duties and import VAT).

🇳🇴 Norway

£55 Shipping. Taxes are NOT paid at checkout (customer is liable for any customs duties and import VAT).

T-shirts and accessories:

Free (delivery estimate 1-4 weeks)

UAE, Saudi Arabia & Kuwait

We do not currently ship to the UAE, Saudi Arabia or Kuwait, however, customers have had success in the past using freight forwarding companies. One such option is Emirates delivers (no affiliation), who have advised us the following information regarding their service:

• Cost estimated at: £10-£20 per parcel + £4 Dangerous Goods charge + ~5% order value for customs
• Maximum 2 litres per parcel and 0.5 litres per bottle of perfume
• Customer booking the parcel must have an address in the destination country

Rest of world

T-shirts and accessories: Free (delivery estimate 1-4 weeks)

We do not offer standard international shipping on perfumes at present.

Final remarks

We reserve the right to cancel your order and offer a full refund if we cannot find a suitable shipping solution for your destination.

Our estimated delivery times are not guaranteed and do not include weekends or bank holidays.